Hoarding Alleviation:

Fresh Start Program 

Hoarding Disorder is a complex problem that runs deeper than the clutter and disorganization it creates.  Now classified as a unique disorder falling under the category of Obsessive-Compulsive Disorders, mental health professionals can more accurately define and distinguish a set criteria for diagnosis.  But you are likely not visiting our website to learn about the disorder.  You are here because you, a loved one, or a tenant require assistance navigating through the consequences of this disorder.  Feel confident that you have come to the right place for help. 


Estate Concierge & Downsizing Service offer our Fresh Start Program delivered with care and compassion.  We have the expertise to develop custom plans and execute solutions that prioritize health, safety and human dignity.  The Fresh Start approach creates a maintainable living environment for our clients.  It fosters success and removes feelings like shame and blame.  We know there are situations in life that over time cause clutter to happen to you, nobody just wakes up one morning in their present circumstances.   



Having been in the professional cleaning and organizing business for over 20 years we have extensive knowledge, experience, and manpower with highly effective skills.  We also have the most up to date technology in our industy, and so combined, we can combat any situation that may arise regardless of the level of clutter and deterioration.  Our individualized plans are developed by Life Coach and Mentor Caroline Maurice, setting us apart from other businesses and services that can only address the physical space.   

Our 10 Point Program Can Include:


   Risk assessment & the removal of all hazardous & toxic materials, excrement & garbage. 

   Waste removal & disposal

   Sanitization treatments for elimination of mold, mildew, bacteria & viruses  

   Fumigation for pest and rodent control

   Professional deep cleaning including carperts and appliances 

   Removal of carpet, baseboard, flooring and drywall where necessary

   Effective odor elimination treatments using ozonation

   Re-establishing safe maintainable spaces

   Ongoing check-in and maintenance 

room full of furniture

room full of furniture

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View of a cluttered room

View of a cluttered room

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Click Here  to explore what our Fresh Start Program can do for you. 

It Is Going To Be Okay: 

" We know the solution is not as simple as going in, cleaning-up and then simply pushing reset.  There is a magnitude of emotions involved for people who are disorganized excessive collectors, and those with formalized Hoarding Disorder. There can be fear & grief when deciding to let go of things, and feelings of anger & violation when personal items are arranged by others.  As professionals we understand it is not the person's compulsive thoughts to keep & collect things that creates their greatest upset.  Instead, it is when their dysfunctional thinking is challenged and interventions are initiated that the individual's distress can be at its greatest. For this reason our Fresh Start therapeutic approach is empowering, not disabling.  We work together with our client, demonstrating care and compassion always.  We create spaces together that are functional, prioritized, and safe.  For example items of importance previously buried or broken can be restored and reclaimed back to the forefront of their life.  We aim to create a sense of control & gain around the changes, not embarrassment, loss or resentment"                                                                                                                                                                                                                                                                 Caroline Maurice 


       There is no risk in calling (905) 336-7901